The Online Public Engagement Emporium launches

Yes, I know I needed something else to do. As I’ve mentioned here before, I have a longtime interest in online technologies and tools designed to help communities do better, broader and more meaningful public engagement.  That interest has led me all sorts of interesting places — including a bunch of speaking gigs, friendships with a lot of very cool tech people that I would never get to hang out with otherwise, and my current gig as editor of EngagingCities. And I think I can safely say that much of that grew out of a white paper on online public engagement tools that I wrote initially to just keep my own head straight.

But I’ve learned that using the white paper format on a fast-moving, constantly-changing field is kind of like trying to ride a bicycle in a Formula One race… you can try your best, but it just ain’t gonna work.

As a result, I just moved all of the last white paper’s content over to a new web site:


In my mind, I’d like to have kind of a circus theme on this thing to go with the “Emporium” language — big top, lions jumping through rings, elephants, etc. (No clowns – they’re creepy…).  But since I don’t know if thing can pay for itself yet, it will have to wait for the dressing-up.

On this site, you’ll find a summary of several online public engagement platforms, some definitions of terms, and a few options if you decide you’d like some help with selecting the platform that will best fit your needs.  I believe that each tool has unique advantages and limitations, and my intent when I am advising is to find the best match between client and platform.  So I worked out a pretty simple (and cheap) way to help you get that advice. One of the things that I’ve learned from my tech friends is that you don’t have to know exactly where you’re going with something before you throw it out into the internet universe.  Sometimes you’re just throwing spaghetti.  So

I don’t know exactly what this site is going to turn into.  We may add content to help readers better understand the different options, but none of that is worked out at the moment.

In the meantime, if you have an online public participation start up that fits the Emporium’s criteria, send me a note at  If you represent one of the sites that’s already on here and something’s out of date or just plain wrong (Really?  That could happen? Damn right it could), please send me a note as well.  We’re not going to list every tiny widget and setting here, but I want to make sure this thing gives people the right place to start.

And if you have invented cloning lately, I definitely want to hear from you.

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