I’m posting this for the use of the people who attend my training session, “Managing the Axe Grinders” at the National Main Streets Conference. If you’d like a nice flyer/poster of these lessons, send me a note. And if you’d like to be informed about the upcoming book, Meaningful Public Engagement you can subscribe to this blog or listen in on social media.
As a gentle reminder, this and other trainings, speeches and assorted dog and pony shows are available for your event, conference, workshop etc. You learn, you have fun. We like.
So without further…you know,
The Wise Economy Workshop Rules for Effective Public Engagement!
The Natural Law: You have to control it, or it will control you (plural). And that will leave (almost) everybody unhappy.
To the greatest extent possible, design what you do with the public to use small group activities.
- Remove opportunities to “act out”
- Remove barriers to participating
- Given them something more meaningful to do.
- Get it in writing
If you have to do a large group forum:
Earlier is better
Control the microphone
Call on speakers
- Spread it out
- You don’t have to call on everyone
- You do need to give everyone a voice (but not necessarily a full audience)
Give yourself the gift of a whipping boy/girl
Don’t let disruptors monopolize your attention
Be fair to everyone, not just the loudest
If necessary, leverage social pressure.