Public Involvement Innovations

Concerned, Communicating, Connected, Commitment: Building Community-Local Government Relationships

My old – but-not-so-old friend Bill Lutz wrote to me recently about his perceptions of how local governments should pursue community engagement, and as usual he brought a perspective and ...

Economics or Public Engagement? Yes I am… no I’m not…Yes I am…no…

Hi.  My name is Della, and apparently I look like this: About every other week I discover that I have totally confused someone with my business.  Yesterday it was a ...

Citizen Engagement and the Cranky Old Cranky Cranks

It might have something to do with me still being young enough to relate to the vibrant lifestyle of 20-somethings, but it has occurred to me that the field of ...

Change Your Culture of Public Participation

In a true display of democracy, a town hall meeting held at the New Bedford High School auditorium Monday gave the crowd of approximately 550 residents the opportunity to publicly ...

Incentives: No more yes-no-yes-no.

I wrote the following as a response to an ongoing debate on incentives that has been occurring on one of the LinkedIn groups that I follow.  There’s been a strong ...

Annotated slides from Ohio Economic Development Association Strategic Planning, March 2013

This annotated presentation comes from a training I did for the Introduction to Economic Development course hosted by the Ohio Economic Development Association last week.  I had the session on ...

Community poison: Dichotomies

I wanted to share with you a great essay from CEOs for Cities that gets at one of the issues that worries me the most: our tendency to oversimplify our ...

Do you show your residents how the sewer scope works? Welcome to Piqua’s Citizen Government Academy

It’s no secret by now that Piqua, Ohio, is one of my favorite examples of a little city that consistently figures out How To Get It Done – thanks in ...

Terrible Public Engagement: the Three (or 7) D’s

  Good LinkedIn discussions are like sitting in on a dinner with bright and insightful people from all over the world (without trying to decide how to split the check).  ...

Useful framework for Public Engagement responses from the Victoria Department of Justice

One of the ongoing challenges for anyone involved in online public engagement is determining which comments on an online platform warrant a response, and which ones… well, don’t, for whatever ...

Creating a Disruptive Model of Economic Development Innovation: New Community Paradigms at Work

This week’s posts are going to primarily reflect what I heard at last week’s IEDC Leadership Summit, which I think has the potential to turn out to be a sea ...

Rebooting Economic Development: Getting Past the Incentives Debate

OK.  So we know that economic development incentives can have some benefit, but we also know that easily become too reliant on them.  We have too often viewed economic development ...

Go Find Some Non-Experts. You Probably Need Them.

We have this deep-seated desire to believe that experts can hand us answers. We spend huge sums on consultants (the ones who claim to have 937 years of combined experience) ...

Updated and expanded Online Public Engagement White Paper

As we stagger across the finish line for this year (“stagger” and “December” seem to go together unnervingly well in my life), we are glad to provide you with an ...

Full archived webinar of Reaching the Ones Who Don’t Show Up: Using Web 2.0 Tools for Public Engagement

Just a quick note to let you know that if you want to see and hear the full presentation of Reaching the Ones Who Don’t Show up, it’s posted now ...

New Podcast: Selections from Reaching the Ones Who Don’t Show Up: Using Web 2.0 Tools for Better Public Engagement

The podcast below is a selection from the presentation I did with Steve Miller of MindMixer about the disconnect between our usual methods of public engagement and how people actually ...

Plan Build Live Public Engagement Wins Award!

We’re delighted to announce that our partners at Northlich, LLC  won a Public Relations Society of America Blacksmith Award last week for our community engagement effort around Plan Build Live, ...

Podcast: A CDC Becomes a Savvy Negotiator at the East Liberty Development Corp., Pittsburgh

Talk about fascinating… One of the most successful community development corporations in the country once has a balance sheet of zero.  What do you do to help an organization like ...

Whassa matter with social media?

Nothing.  I’m a diehard Twitter/Facebook/LinkedIn user.  I know some people have ambivalent relationships with this stuff.  Not me.  A day without checking my Twitter feed anymore feels like a visit ...

Controlling axe-grinders ain’t enough: Doing real public engagement

A week or so ago I wrote about the tactics I used to manage a public question and answer session for an agency that was putting on this event as ...

Launching a new series for PlannersWeb

I have the honor of being asked to become a regular contributor to PlannersWeb, the updated and interactive successor to the popular Planning Commissioners Journal.  While the column I wrote for ...

More great ways to manage public meetings – crowdsource-style!

Wow. As I am writing this, more than 1,500 people have read the article on strategies for managing public meetings – blowing the previous record for this site way out ...

Podcast: Buy 25 Tuesdays with Walnut Hills Revitalization Fund

We’re getting ready to launch a new addition to the Wise Economy Workshop — a podcast series that includes both readings from blogs and interviews with people who are doing ...

How to run an effective public meeting when dealing with people who have an agenda.

The other night I served as moderator for a panel discussion and audience Q&A that is part of a local organization’s efforts to update their comprehensive plan.  Like many planning ...

Helping places make room for What We Will Be Next

Damn movie.  There’s another one on the list. I learned a long time ago that I am way too good at buying into what theater people call the willing suspension ...

The Logic of Failure: Making better plans

Don’t loan me a book.  At least, don’t loan me a book unless you’re willing to get it back with pencil scribbles all over it.  Just ask my husband. In ...

I wasn’t nice to the Little Napoleons, but I guess that’s OK.

When you’re a woman who writes and speaks her opinions about issues, there’s a certain voice in the back of your head that pushes back any time you’re inclined to ...

Doing public participation right!

Just when you think maybe you’ve been shouting into the void, it’s always great to find out that someone else gets it.  J.M Goldson wrote a lovely post on her ...

Why community involvement requires a structured approach, even when we’re seeking new ideas

One of my ongoing frustrations within the public engagement practice of the Wise Economy Workshop is the assumption in some corners that good public engagement means letting people recommend or ...

Looking forward: thoughts for the next 20 years from the final edition of the Planning Commissioners’ Journal

I have had the privilege for the past couple of years of writing a regular column for Planning Commissioner’s Journal, a publication geared toward citizen planners and the professionals who ...

Designing a new initiative? Good rules of thumb for you

In the “Good Ideas Directly Lifted from Someone Else” Department:”  Just came across these principles from the United Kingdom’s Government Digital Service.  The agency makes very clear that this is ...

Annotated presentations from APA 2012

When I give a presentation, my slides anymore usually have more words than pictures.  That’s what the presentation experts say you should do, but it means that when you download ...

APA 2012 Presentations on retail district revitalization and web-enabled public participation.

I am getting ready to speak at the American Planning Conference in Los Angeles about two of my favorite topics: downtown and retail district revitalization, and online tools for public ...

Links from Northeast Ohio American Planning Association workshop, November 18, 2011

For those of you who attended my session on public participation at the workshop,  I promised to post the links to the various online public participation and planning tools that ...

Slides from APA Ohio, National Trust and Downtown Colorado presentations (also known as the Dry Throat Tour)

 For those of you that attended sessions with me at conferences in September or October, I am glad to say that I finally got the slides posted to Slideshare so ...

Why we need better public participation: Complex issues and how structure makes us think better.

This article on innovation research captures a critical truth about public participation: if we don’t create a clear structure for people to think within, their thinking won’t be worth very much.  Here’s ...

What can planners do to help your community’s economy?

We all know that most of our local economies are in some form or another of mess.  Draw the border around your town, your county, your region, your state, doesn’t ...

How to keep your community from eating the ice cream

It’s that time of year when even the most laissez-faire of us get hit with the Set  Goals bug.  We all resolve (myself included) to lose more weight, eat better, ...

E-town meetings: are we ready for this?

This article highlights two counties in Florida that have found a way to continue their traditional public input systems, using chat and video streaming, in a way that not only ...

Public Participation Innovations [and possible pitfalls]: Maine Community’s HeartSpots

This is an interesting idea from a nonprofit planning process in Maine.  I think the call-in telephone number and the boards in public places are a great idea – excellent ...

Public Participation That Does your Project Good

Here’s the link to the presentation that I did for the National Trust for Historic Preservation last week on innovative and effective public participation methods (read: no grandstanding, minimum boredom, ...